Certain items are considered hazardous materials, such as nail polish, fragrances, and other alcohol-based products. Our policy is to ship these items via ground only to continental U.S. locations. Hazmat items must be shipped next day or second day air to Alaska, Hawaii, and Puerto Rico. We apologize for any inconvenience, but we are unable to ship hazmat items to Guam.
Most standard shipping orders placed by 5 p.m. EST will be processed the same business day, and will ship within one business day after your order is placed. Please note that some orders may take longer to process.
You will receive a confirmation email once your order has shipped. Please note that your credit card will not be charged until your items have shipped from our distribution center.
Tracking your order with bcbg.com is easy! Simply click here and input your order number and email address to check the status of your order. If you are a registered user, you can also track your order by visiting My Account.
For international ordering information click here.
Packages can be sent to the same address as your billing address or to another address. If you have an account with bcbg.com, you can simply select an address from your account; just sign in during the checkout process.
Unfortunately, we are unable to ship orders to multiple addresses. If your order contains gifts or items that require shipping to multiple locations, you will need to place a separate order for each address. Please note that each individual shipment will incur separate shipping charges.