To our BCBG Community, A New Update to our Policy: We are resuming our 30 day return policy. Items may be returned 30 days from date of shipment to receive a refund. We’re experiencing longer wait times for Customer Service inquiries. We apologize for the inconvenience & appreciate your patience. Due to our increased safety measures, it may take longer than usual to fulfill your order. At this time, we are temporarily suspending our overnight and two-day shipping methods. We are working to get your order to you as quickly as possible. Based on the current state of the COVID-19 pandemic, we’ve updated our return policy for in-store and online purchases, for an easier shopping experience. Stores will remain closed through June 1st. All in-store purchases made between February 1st - March 31st now have 120 days to be returned. Online purchases made between February 1st - May 31st, now have 60 days from date of shipment, to return. We are experiencing a slight delay in processing returns. This may cause a delay in processing a return payment to your account. In order to comply with government measures regarding COVID-19, country import restrictions have temporarily halted shipping to the following countries: Afghanistan, Barbados, Bonaire, British Virgin Islands, St. Eustatius, Saba, Cayman, Colombia, Comoros, Cuba, Curacao, Ghana, Greenland, Guinea-Bissau, India, Iraq, Laos, Libya, Madagascar, Mauritius, Mayotte, Nepal, Nigeria, Oman, Rwanda, Sao Tome and Principe, Seychelles, Somalia, South Africa, Sri Lanka, East Timor and Uzbekistan We deeply apologize for the inconvenience and thank you for your patience.
To our BCBG Community, Our mission has always been to make women feel confident and beautiful through the clothes they wear. With everything going on in the world, finding a place for clothing and fashion during a crisis can be difficult as our collective conscious shifts towards looking after our health and loved ones, and this time of uncertainty has inspired us to take a deeper look at what matters and inspires us most— which is you, our valued community. It is with a heavy heart that we have decided to close our retail stores until April 1st, 2020. During this time, our store employees will continue to be paid for their scheduled work hours. While our website will remain open for business, our warehouses have taken all necessary precautions to continue their operations. As a thank you for shopping with us we're offering free shipping on all orders and $10 two-day shipping. Purchases made between February 1st - April 30th now have an extended return policy of 60 days. Should you need personalized service, our customer service team is available at 1.877.707.2224 Good style, good attitude. Love always. Xo, Team BCBG