I like this head band alot. I called all the canadian stores and walked in to so many stores just to buy this but none of them had it. So I thought to order it online. I asked someone I know in US for a favour that if I could order it on their address. I waited for it to get delivered and waited even more for them to come visit me so they actually had to drive to Canada. Long wait and all the trouble was not worth it. Both sides draped chains are not front facing. I can't even fix them. They are just put the wrong side. Waste of money and time. I wish they could send me a new one. I don't want to waste anymore money sending it for a refund or exchange for a new one because it will cost me to ship it back. Any other way?